How to Retract or Resubmit a Quote

Objective: Explain the procedures for retracting or resubmitting a quote on the NASPO ValuePoint platform, ensuring suppliers understand how to manage these actions correctly and professionally.

Introduction: There may be occasions when you need to retract a submitted quote due to errors, changes in availability, or other factors. Similarly, resubmitting a quote may be necessary to adjust details in response to buyer feedback or updated information.

Guidelines for Retracting and Resubmitting a Quote:

1. Retracting a Quote:
   • Navigate to the quote in your dashboard.
   • Use the ‘Retract’ button, typically found in the quote details page. Confirm your action when prompted.
   • Notify the buyer of the retraction, explaining the reasons clearly to maintain transparency and professionalism.
2. Preparing to Resubmit a Quote:
   • Review the reasons for retraction or the feedback requiring resubmission. Make necessary changes to the quote, ensuring all information is accurate and meets the buyer’s new requirements.
   • Check all details thoroughly before proceeding to resubmit.
3. Resubmitting a Quote:
   • Once adjustments are made, locate the ‘Submit’ or ‘Resubmit’ button in the quote form.
   • Ensure you communicate any significant changes to the buyer when resubmitting, to keep them informed and engaged in the process.
4. Follow-Up After Resubmission:
   • After resubmitting, monitor the quote’s status and be ready to respond to further inquiries or requests from the buyer.
   • Maintain regular communication to demonstrate your commitment to meeting the buyer’s needs.

Conclusion: Knowing how to properly retract and resubmit a quote is essential for managing your offers on the NASPO ValuePoint platform effectively. These actions, when handled correctly, can help preserve your professional reputation and foster trust with buyers.